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Coverage, policy changes, reimbursements: find quick answers to the questions we’re asked most often.
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- To find out what steps to take, how to claim a refund, please visit our Assistance & Reimbursements page
- In the event of a medical emergency, contact our 24/7 Assistance Service directly. You’ll find the phone number on your insurance certificate or in your policy’s terms and conditions.
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To find out what steps to take, visit our Help & Assistance page.
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Go for it, we’ve got you covered!
Téléphone
Mon–Fri, 10 AM–5:30 PM, Paris time
Good to know
Have a question or need help? Our team is here to assist you.